Patients, how can we help?
Can clinics respond to my review?
Yes, clinics can respond to patient reviews.
Updated over 1 month ago
When a clinic responds to your review, you'll see their response below your review text. This helps create a dialogue and shows that clinics care about patient feedback.
What to expect from clinic responses:
- Thank you messages for positive reviews.
- Explanations or apologies for negative experiences.
- Invitations to contact them to resolve issues.
If you have further concerns after a clinic responds, you can:
- Update your review with additional information.
- Contact the clinic directly through their profile.
- Reach out to our support team if needed.
Have more questions?
If this article didn't solve it, try searching the Help Center above or check the related articles on this page.
You can also contact our support team at [email protected] or visit our Contact Us page.
Did this answer your question?